What Participants Say
Honest Accounts from People Who Attended
These are unscripted reflections from participants in Mediante's family communication programmes. Their words, their experience.
Back to Home6+
Years in operation
340+
Participants across all programmes
4.7
Average participant satisfaction score
78%
Return for a second programme
Participant Reflections
What People Have Shared
A selection of reflections from participants who attended different programmes over the past year.
Pimchanok Suwanarat
Chiang Mai, Thailand
I came to the Family Communication Workshop without knowing exactly what to expect. What I found was a space that genuinely felt unhurried. The facilitator never pushed us to reveal anything personal — we discussed frameworks and I found myself thinking about my own situation quietly. The worksheet I took home was the most useful part. I have referred back to it several times.
Family Communication Workshop · June 2025
Michael Harrington
British expat, Chiang Mai
The Co-Coordination Skills Programme was genuinely practical. There's a lot of material online about co-parenting but most of it either preaches or over-simplifies. The sessions here were measured — they gave me language to use and templates to adapt. I would have liked a bit more time in the third session, but overall it's a worthwhile few weeks.
Co-Coordination Skills Programme · May 2025
Nattaya Khlongkhan
Chiang Mai, Thailand
I enrolled in the Mediation-Support Information Session because I wanted to understand the process before entering into a structured conversation. The session clarified a lot of things I had misunderstood. It was informational, as described, and I felt prepared after attending. The preparation worksheet was a helpful addition that I kept returning to.
Mediation-Support Information Session · June 2025
Sunisa Wongprasert
Chiang Mai, Thailand
What made this different from other workshops I've attended is the non-advisory approach. Nobody told us what to do. We were given frameworks and asked to reflect on them. That feels unusual for this kind of subject, but it worked. I left the Family Communication Workshop with a clear head and some practical exercises I could actually use at home.
Family Communication Workshop · May 2025
David Tanaka
Japanese expat, Chiang Mai
The Co-Coordination programme ran across four sessions and I appreciated the pacing. It didn't feel compressed or hurried. The templates for shared scheduling were useful and realistic — I have adapted one for our situation. My only note is that I wished there was a follow-up session a month later, but that's more personal preference than a criticism of the programme itself.
Co-Coordination Skills Programme · April 2025
Aranya Phantharak
Chiang Mai, Thailand
I was initially unsure whether an educational session would be relevant to my situation. After attending, I understood why the distinction between education and advice matters — it gives you room to think without feeling directed. The Mediation-Support session was clear, well-structured, and exactly what was described before I enrolled.
Mediation-Support Information Session · May 2025
Participant Journeys
Programme Experiences in Detail
Lalida Voraset & family
Co-Coordination Skills Programme · February–March 2025
Starting Point
Lalida was sharing parenting responsibilities with her co-parent across two separate households in Chiang Mai. Scheduling changes were communicated inconsistently and small misunderstandings were accumulating into friction over several months.
What Changed
After completing the Co-Coordination Skills Programme, Lalida adopted one of the shared scheduling templates from the session and adapted it to her situation. She and her co-parent established a weekly check-in structure using the communication framework introduced in session two.
Three Months Later
Lalida described the check-in structure as something they have maintained. Last-minute changes are now communicated through an agreed format rather than as one-off messages. The friction has reduced noticeably, though she notes that some challenges remain and that the programme was one part of a larger effort.
"The templates gave us something external to agree on. It took the personal edge off what used to feel like a negotiation every time something changed."
Robert Cunningham
Mediation-Support Information Session · April 2025
Starting Point
Robert, an Australian living in Chiang Mai, was considering entering a voluntary mediation conversation with a family member and wanted to understand how such a process typically works before committing to anything.
What Changed
The session gave Robert a clear picture of how voluntary mediation conversations are generally structured, what to expect at each stage, and how to prepare his own thinking beforehand. He used the preparation worksheet to clarify what he wanted to communicate before the conversation took place.
Outcome
Robert described feeling more composed going into the conversation than he expected. He attributed this to having a clearer sense of process rather than outcomes. He was careful to note that the session itself did not influence the conversation's result — it simply helped him feel prepared.
"I felt less reactive going in. I had thought about what I wanted to say and why, and I had a sense of how the conversation might flow. That made a difference for me personally."
Thanida & Chaiwat Chaisuwan
Family Communication Workshop · June 2025
Starting Point
Thanida and her adult son Chaiwat attended the Family Communication Workshop together. Their relationship had been strained by a period of misunderstanding and they were looking for a neutral space to think about how they communicated, not a counselling session.
What Changed
During the session, both worked through the listening framework individually and then discussed what they had noticed. It was the first time they had reflected on communication styles in a structured way. The take-home exercises gave them something to continue with at their own pace.
Two Months Later
Thanida noted that the session had given them shared vocabulary — a way of naming what was happening in their conversations that they had not had before. Chaiwat commented that it was useful having an external framework rather than relying on their own interpretations of each other.
"We weren't there for therapy. We just wanted to understand each other better and have a structure for doing that. This session gave us both something to work with."
Reach Mediante
We're Available to Answer Questions
Phone
+66 2 519 6483Location
Suthep, Chiang Mai
50200, Thailand
Hours
Mon–Fri 9:00–17:00
Sat 10:00–14:00
Professional Credibility
What Supports Our Work
Communication Studies Grounding
Session content draws on established interpersonal communication frameworks from adult education and applied communication research.
Experienced Facilitation Team
All facilitators have backgrounds in group facilitation and adult education. They are trained to maintain clear educational scope throughout each session.
Ongoing Programme Review
Feedback from each intake is collected and used to improve programme content, pacing, and materials before the next group begins.
Ready to Find Out More?
Ask a question, check dates, or find out which programme suits where you are right now. No pressure, just an honest reply.
Get in Touch